Job Overview
Summary
职位名称 / Job Title: Social Marketing Specialist
工作地点 / Location: 远程办公 / Remote Work
工作类型 / Employment Type: 全职 / Full-time
Job Description
Responsibilities
- Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
- Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
- Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
- Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
- Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions
Qualifications & Skills
6.学历 / Education
•高中或同等学历；具备旅游与酒店管理相关认证更佳。
•High school diploma or equivalent; certification in travel and tourism is a plus.
员工福利 / Benefits
1.远程工作 / Remote Work
•在家办公，灵活安排时间，享受支持性的团队环境。
•Enjoy the flexibility of working from home in a supportive team environment.
2.薪资 / Competitive Salary
•根据经验提供有竞争力的薪资，并有绩效奖励机会。
•Compensation commensurate with experience, with opportunities for performance-based incentives.
3.职业发展 / Professional Development
•提供旅行行业内的持续培训与发展机会。
•Access to ongoing training and development opportunities within the travel industry.
4.旅行福利 / Travel Perks
•享受个人旅行折扣及产品体验考察旅行。
•Discounts on personal travel bookings and familiarization trips to enhance product knowledge.
注意事项 / Important Notice
请定期检查垃圾邮件或垃圾文件夹，以免错过重要信息。如未在几天内收到回复，请将公司的邮件标记为“非垃圾邮件”。
Please check your junk or spam folders to ensure you don’t miss important information. If you don’t see a response within a couple of days, mark our emails as “Not Spam.”