Job Overview
Summary
SRE Engineer (Singapore)
Job Description
Job Responsibilities:
Responsible for the operation and maintenance of Yealink's overseas cloud business, ensuring platform service stability and reliability, identifying and resolving performance bottlenecks.
Follow internal company processes to manage operations. Handle event management, service request management, issue management, and operations change management. Responsible for updating and deploying platform software, as well as building and maintaining core systems.
Address critical and regular faults, perform service recovery, analyze the root cause of incidents, and implement improvements and optimizations.
Develop and maintain automated operation and maintenance tools to improve operational efficiency and optimize processes.
Provide 724 OnCall technical support services and 58 working hours service.
Qualifications & Skills
Job Requirements:
- Proficient in both Chinese and English communication.
- Degree in Computer Science or a related field, with expertise in Linux operations and proficient in using common operations tools such as Containers, Kubernetes, Ansible, etc. Experience with cloud services like Azure and AWS is a plus.
- Proficient in at least one scripting language (e.g., Python/Shell), with experience in Go/C/C++ development considered a plus.
- Good work documentation habits, with the ability to promptly write and update work processes and technical documentation as required.
- Strong service awareness, communication skills, learning ability, and initiative to learn.
- Bachelor's degree or above, with at least two years of relevant work experience.
Strict Requirements:
- Foreign nationality (non-Chinese).
- Residing in Singapore.
- Fluent in both Chinese and English.
- No prior experience with companies listed on the U.S. sanctions list.
- Good stability (not someone who frequently changes jobs).
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