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yolanditavalery99

0.0 (0 Reviews)
Indonesia

About Candidate

I am a communication specialist with a strong foundation in hospitality and customer service—one of my greatest strengths. I combine empathy and creativity to develop human-centric strategies that foster lasting customer loyalty. With experience engaging global audiences, I bring a cross-cultural perspective and adaptability to every project. I believe I can be a valuable asset to your team.

Skills

Social Media Management
80%
Campaign Planning
80%
Community Management
80%
Public Relations
70%
Customer Service
80%

Work & Experience

C
2022-08 - 2024-04 Community Management Officer
Full-time
Intentionally Designed Solutions Company

United States of America Atlanta Georgia

● Assisting and moderating The Garden's social media accounts, including YouTube comments, Discord, and Instagram, and being responsible for the function of customer support in providing solutions or communicating with related divisions to solve difficulties encountered by customers when using the company's website service. ● Arranged dozens of interviews with incredible artists, which will eventually be shared on The Garden's social media in collaboration posts. ● Signed up more than 500 people for the Garden's website, which is more than 100% by percentage, and over 1,000 joined the Garden's Discord server. ● Discovered and curated over 1,000 videos of great artists and photographers that will be featured on The Garden's Instagram feeds and stories. ● Outreached more than 7,000 people from various social media channels, likewise Discord, Instagram, and Artstation.

P
2022-05 - 2022-09 Public Relations Consultant
Full-time
Hill+Knowlton Strategies Indonesia

Indonesia DKI Jakarta Jakarta Selatan

● Holding a responsibility as the account manager as well as customer support for Nestle Dancow and Samsung Indonesia. ● Managing all aspects of a public relations campaign, including reports, invitation letters, MC cue cards, email text, campaign decks, and PR writing for all accounts. ● Accountable for updating and reporting on client events, as well as media monitoring. ● Responsible for organizing the public relations events as well as media events for clients. ● Assisting with media relations and developing ideas for press kit items.

C
2020-09 - 2022-12 Corporate Communication Intern
Other
Multimedia Digital Nusantara

Indonesia Tangerang Selatan Gading Serpong

● Obligated to regulate MDN's social media and provide assistance to potential clients. ● Lead the strategy, execution, and evaluation of a social media campaign for an MDN event, which was later recognized on social media by people who tagged the social media account. ● Handling the MDN telemarketing, data gathering, and file preservation. ● In charge of arranging media relations between MDN and its media partners. ● Responsible for creating press releases that will be published on the umn.ac.id website and invitation letters for stakeholders.

Education

b
2017-08 - 2021-07 Bachelor
Communication Science
Universitas Multimedia Nusantara

Indonesia

I graduated with a Distinction Award and a GPA of 3.62 out of 4.00.

Languages

English
C1%

Certifications

Awards

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