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yapboonleng01

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Malaysia

About Candidate

If it's not challenging, it's not what I sought for. My role can't be defined by a single position, I can be a presales engineer, account manager, solution consultant, product manager, project manager and software engineer. I enjoy managing stakeholders as well as providing solutions to cater for their needs.

Skills

Product management
100%
Project management
100%
Solution Consultant
100%
Software engineer
30%

Work & Experience

P
2021-07 - 2024-09 Product Consultant
Full-time
Revenue Solutions

Malaysia

<ul> <li style="font-weight: 400"><span style="font-weight: 400">Defines and manages project scope and deliverables to meet the product’s roadmap</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Analyze customers and market needs and propose solutions accordingly. </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Develops and executes project plans, communication plans, and resource allocation processes to ensure successful project completion.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Work closely with the engineering team using Agile methodologies (mixture of Scrum and Kanban framework) to deliver the projects.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Create user stories and manage Sprint meetings to deliver the scopes and deliverables of the project to the responsible parties and teams.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Initiates and manages communication  with multiple cross functional teams to streamline decision-making process, overcome obstacles and highlight any challenges.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Team player with ability to build strong partnerships with internal teams, inter-department and external stakeholders .</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Advise and propose feasible solutions to Business team to address to prospects’ problem statements and issues raised by merchants.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Contribute to the quality assurance process by participating in SIT, UAT, and other functional testing of products.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Conducted user training sessions to successfully onboard customers and ensure successful adoption of new products. </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Oversees the MyDebit CNP 3DS authentication processes in revPAY</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Assists to troubleshoot, analyze and monitor MyDebit CNP 3DS transactions. Provide insights from the data gathered. </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Managed and conducted theVisa and Mastercard 3DS 2.1 & 3DS 2.2 certification process, ensuring successful completion and compliance with industry standards. </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Good knowledge and experience in digital payment capabilities such as DuitNow, JomPAY, e-wallets and card payments</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Able to work under pressure. Not afraid to make decisions even under pressure. Capable of handling multiple projects concurrently. </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Result driven and will always focus on the end goal. </span></li> </ul>

Education

b
2012-05 - 2016-06 Bachelor
Electronics manjoring in computer
Multimedia University

Malaysia

Languages

Chinese
100%
English
90%

Certifications

Awards

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