yangxuyang0017
About Candidate
A motivated Master’s student in Business Administration with expertise in marketing, leadership, and data analysis. Skilled in brand marketing, customer relationship management, and project coordination, with hands-on experience in e-commerce and international operations. Leveraging a strong academic background in English (Medical Translation) and Applied Psychology, I bring advanced communication and problem-solving capabilities. Proficient in MS Office, R Studio, and market research tools, I am eager to apply my skills to drive growth, enhance customer satisfaction, and support sustainable brand strategies in a dynamic organization.
Skills
MS Office
90%
Work & Experience
I
2024-03 - 2024-11
International Operations Assistant|
Part-time
Wicklin Ltd.
United Kingdom
· Managed international customer inquiries and order processing, improving customer satisfaction and response times. · Utilized payment platforms such as Adyen to handle refund back-end operations, ensuring smooth financial transactions and adherence to payment protocols.
M
2023-01 - 2023-05
Management Trainee
Other
Yatsen Holding Ltd.
China
Education
m
2023-09 - 2025-07
Master
ISCTE - University Institute of Lisbon
Portugal
b
2019-09 - 2023-07
Bachelor
Southern Medical University
China
Languages
English
90%
Chinese
100%
Certifications
T
2022-06
TEM-4
Awards
V
2022-06
Volunteer Service Honor
0 Reviews
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Email
-
CityLisbon
-
AddressLisbon