mariafabiolam205
About Candidate
Motivated and detail-oriented administrative and customer
service professional with strong problem-solving and
communication skills. Experienced in handling customer
inquiries, managing digital records, and supporting
operational tasks. Worked at Caravela Coffee in Colombia
as a receptionist and administrative assistant, where I
developed a clean and organized digital database for all the
coffee growers associated with the company. Passionate
about helping people and delivering excellent service
through chat, email, or phone. Fluent in Spanish and
capable of working in bilingual support roles.
Skills
• Customer support (chat, email, and phone)
98%
Work & Experience
R
2019-01 - 2020-12
Receptionist & Administrative Assistant
Full-time
Caravela Coffee – Bogotá, Colombia
Colombia Bogota Bogota
Answered and managed incoming calls and emails from clients and vendors. • • Provided front-desk support and administrative assistance to various departments. • • Created a digital database from physical documents, organizing key data on coffee growers (names, addresses, phone numbers, emails). • • Contributed to reducing paper usage and improving access to client information. • • Assisted with daily office operations and helped streamline communication between teams.
Education
a
2018-03 - 2020-11
Associate
Bachelor's in Business Administration (Incomplete)
Campo alto
Colombia
Languages
English
intermedio%
Spanish
nativo%
Certifications
Awards
0 Reviews
- Email
- Cityleesburg
- Address32420 quiet harbor avenue unit 205