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Manak Nand

Germany
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About Candidate

Customer-focused MBA candidate with over five years of experience in fast-paced service and administrative roles. Known for building strong relationships with clients, solving complex issues, and managing digital communication with consistently high satisfaction ratings. Skilled at balancing multiple tasks across online platforms, improving office processes, and supporting team performance. Fluent in English and based in Berlin, I bring an international outlook, strong work ethic, and a genuine passion for helping customers in dynamic support environments.

Skills

Customer Service & Communication
90%
Digital & Technical skills
90%
Organization & Productivity
90%
Administrative & Operations
75%
Leadership & Teamwork
95%

Work & Experience

C
2020-11 - 2021-05 Customer Service Representative
Full-time
Potafo

India Kerala Kozhikode

A
2016-03 - 2020-10 Administrative Assistant
Full-time
Nirmal Studio

India Kerala Kozhikode

W
2021-08 - 2023-11 Warehouse Assistant Supervisor
Full-time
Ekart

India Kerala Kozhikode

H
2024-07 - Until Now Housekeeping Assistant
Full-time
Hotel Melia Berlin

Germany Berlin Berlin

Education

m
2024-04 - 2025-09 Master
MBA International Marketing
IUBH

Germany

Languages

English
Fluent%
Hindi
Fluent%
German
A2%
Malayalam
Mother Tounge%

Certifications

Awards