Philippines Zamboanga del Sur Aurora

As an independent contractor/freelancer, I assist the members of the Minecraft and Rockstar Games gaming community resolve technical issues before reaching the direct company support teams, in a gamer-to-gamer setup.

Philippines Zamboanga del Sur Aurora

Remote business support handling admin tasks for order process and deliveries, stock check, and logistics as well as light customer support. Deliverables include responding promptly to customer enquiriesthrough email and calls, issues, and other concerns, manage chat support, resolving customer complaints.Excel on call handling, multitasking, processing orders, etc.

Philippines Cebu Cebu

Assist customers with their mobile billing enquiries and determine mobile usage needs based on customer plan and convert service calls to sales calls for client advantage. Transfer calls intended to other departments. Escalate billing issues not immediately resolvable to Case Managers onsite for final resolution.