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jobbexolalere

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Nigeria

About Candidate

  • Detail-oriented and customer-focused Customer Support Analyst with strong problem-solving abilities and a passion for delivering exceptional user experiences. Adept at troubleshooting technical issues, resolving customer inquiries, and ensuring seamless support processes. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word),  Power BI,CRM tools and other data analysis tools, leveraging insights to enhance customer satisfaction. Strong communication and interpersonal skills, with a proven ability to collaborate across teams and maintain a high level of professionalism. Seeking to apply my analytical mindset and technical proficiency in a dynamic customer support environment to improve service efficiency and client retention.
 

Skills

Efficient communication
95%

Work & Experience

C
2023-01 - Until Now Customer support Analyst
Full-time
DM Holdings Limited

Nigeria

Education

a
2015-05 - 2019-07 Associate
Obafemi Awolowo University,Ile Ife

Nigeria

Languages

English
95%

Certifications

Awards

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