
Jiawen Yap
About Candidate
Skills
Materials Characterization
Data Analysis
Laboratory Skills
Communicate
Execution
Work & Experience
Malaysia
<ul> <li>Monitored app performance metrics, including user engagement and retention rates, providing actionable insights to the operations team.</li> <li>Supported daily operational tasks such as content moderation, user feedback handling, and resolving technical issues to enhance platform quality.</li> <li>Collaborated with cross-functional teams to ensure smooth execution of promotional campaigns, increasing user activity by 15%</li> </ul>
Malaysia SELANGOR PETALING JAYA
<ul> <li>Enhanced problem-solving skills by addressing customer technical issues, demonstrating attention to detail and analytical thinking.</li> <li>Managed multiple priorities in a fast-paced environment, improving task efficiency and meeting deadlines under pressure.</li> <li>Leveraged interpersonal skills to build trust with clients, a key competency for collaborative engineering projects.</li> </ul>
Education
Malaysia
Universiti Malaysia Kelantan Current GPA: 3.24/4.0 Major in Materials Characterization, Nanotechnology, Polymers and Composites, Metallurgy. Developed expertise in SEM, XRD, AFM, and FTIR for material analysis and testing.
Languages
Chinese
English
Malay
Certifications
Awards
- Email
- CityPETALING JAYA
- AddressPacific Place, Block J, Jalan PJU 1a/4a, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor