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chinbasc

Philippines

About Candidate

Highly experienced Virtual Assistant and Web Administrator with over 15 years of remote work expertise supporting businesses across Australia, the U.S., and Canada. Proven ability to manage diverse administrative, customer support, and web content tasks with accuracy and efficiency. Adept at performing website updates, security audits, SEO optimization, and content management using platforms. Skilled in producing and publishing blog and social media content to drive digital engagement. Strong background in client communications, data entry, and documentation management, with consistent success in maintaining schedules, organizing files, and supporting daily business operations.Demonstrated ability to support real estate professionals by managing email communications, preparing property records, and coordinating transaction documentation. Experienced in customer service roles, including live chat, email support, order management, and client issue resolution, while mentoring and supervising peers for service quality. Proficient in utilizing SAP and QuickBooks for employee time tracking, payroll processing, and invoicing. Recognized for streamlining administrative workflows and ensuring data accuracy. Technically proficient and detail-oriented, with working knowledge of Microsoft Office Suite, Google Workspace, Canva, ChatGPT, and cloud-based project management tools.

Skills

Microsoft Office
100%
Customer Service
100%
WordPress
80%
Content Management
80%
Chatgpt
69%
Data Entry
98%

Work & Experience

W
2022-02 - 2025-07 Web Administrator (Remote)
Full-time
The ICT Shak

Australia

<ul> <li>Handle quarterly security checks for client’s website.</li> <li>Communicate with other contractual employees about the latest processes that was implemented.</li> <li>Ensure that schedules were followed according to plans.</li> <li>Create content for blogs and social media posts using ChatGPT.</li> <li>Post blogs and social media content to various platforms.</li> <li>Performed similar tasks as listed below.</li> <li>Updated client websites and performed other updates requested by the clients.</li> <li>Answered company phone to check the concerns of callers and transferred to Margaret as needed.</li> <li>Monitored content scheduled to be posted on social media.</li> <li>Created content to improve the contents of the client’s website.</li> <li>Edited website images, created meta titles and descriptions to improve website ranking.</li> <li>Performed tasks found on SERanking and on AppSurfer results.</li> <li>Posted a new article for client’s blog on their site.</li> <li>Recreate a new website for a client who has experienced website hacking and ensure security.</li> </ul>

Education

b
2002-06 - 2007-06 Bachelor
Bachelor of Science in Information Management
Xavier University – Ateneo de Cagayan

Philippines

Languages

English
Advance%

Certifications

Awards

  • City
    CAGAYAN DE ORO CITY (CAPITAL)
  • Address
    Baal Compound, Harpee Street, Zone 1