China Guangdong Guangzhou

 1. Maintained Alibaba platform. 2. Responded to and followed up on inquiries. 3. Managed and followed up on customer orders. 4. Mentored new colleagues. 5. Received visiting clients. 6. Conducted external negotiations with clients. 7. Developed new clients via search engines

China Guangdong Shantou

Daily Operations: 1. Managed Alibaba International Station: coordinated with designers for product images, uploaded products, maintained links, responded to inquiries, quoted RFQs, conducted visitor and EDM marketing, and distributed inquiries to sales staff. 2. Communicated with clients via email/phone: arranged sampling, followed up on samples, sent samples, signed Proforma Invoices (PI) upon confirmation, collected deposits, and coordinated production with the production department. 3. Coordinated cargo inspection: scheduled inspections based on delivery dates, arranged driver pick-ups for inspectors. 4. Monitored production progress, arranged shipments, prepared documentation for clients, and collected balance payments. 5. Maintained regular contact with clients to build relationships, introduce new products, and inquire about their business status to secure more orders. Exhibitions: - Attended Canton Fair twice a year. - Offline: Prepared exhibits, sent invitation letters, set up booths, applied for exhibitor badges, and received clients. - Online: Purchased live streaming tools, created scripts and videos, and responded to client inquiries.