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Marcos Rafael

Brazil

About Candidate

Hello, my name is Marcos. I am an experienced technical writer. I also have experience with customer service, translation and content creation for the web. I am looking for a remote opportunity, however, I am also willing to relocate. I am a fast learner and I am quick to adapt to new scenarios. I am very familiar with the fast pacing of the internet age and all the new technology that comes along with it. At the same time, I am also satisfied doing mundane and repetitive work. I like to get things done, and I will do what it takes to finish what I have started.

Skills

English Language
100%
Portuguese Language
100%
Customer Service
100%

Work & Experience

C
2020-10 - 2024-09 Customer Service (Remote)
Full-time
Lightinthebox

Brazil SP Sao Vicente

Lightinthebox (also Miniinthebox, Ador, Ouku, Eechic) • Presales customer service (via text) • Aftersales customer service (via text) • Proofreading of training material for new hires • Creation and maintenance of reply templates

Education

b
2026-03 - 2020-01 Bachelor
Letras
USP

Botswana

Sorry I was unable to select the timeframe from the dropdown calendar, the correct period is from 2004 to 2010. Portuguese and English Language and Literature.

Languages

English
Fluent%
Portuguese
Native%
Spanish
Conversational%

Certifications

Awards