Indonesia Yogyakarta Yogyakarta

• Provide professional and timely customer service through email. • Handle inquiries, complaints, and customer requests related to transportation services. • Investigate reported issues and deliver the best solutions. • Coordinate with internal teams to ensure customer issues are resolved effectively.

Indonesia Yogyakarta Yogyakarta

- Provided high-quality customer service to US-based clients through chat. - Addressed and resolved customer inquiries and issues promptly and professionally. - Assisted customers with product information, order processing, and troubleshooting via chat. - Maintained detailed records of customer interactions and transactions.

Indonesia Jakarta South Jakarta

- Monitored and reviewed user-generated content for compliance with community guidelines and policies. - Identified and removed inappropriate or harmful content. - Provided feedback and support to users regarding content violations. - Collaborated with the moderation team to ensure consistent enforcement of guidelines. - Prepared regular reports on moderation activities and trends.

Indonesia Yogyakarta Yogyakarta

- Responded to customer inquiries via email, chat, and social media. - Resolved customer issues quickly and efficiently. - Assisted with purchase, return, and exchange processes. - Managed the status of shipments and returns. - Listened to customer feedback and provided suggestions for improvements. - Created daily, weekly, and monthly reports on customer interactions. - Built and maintained good relationships with customers to ensure loyalty.