Germany Berlin Berlin

<div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <ul> <li>Conducted employee survey analysis to identify development needs across business units.</li> <li>Moderated team workshops, improving team communication and collaboration.</li> <li>Contributed to the Global Learning & Development Project by integrating regional learning platforms into a unified system, enhancing accessibility for employees globally.</li> <li>Provided administrative support, including recruitment processes, newcomer training, one-pagers, and intranet page maintenance to streamline internal communication.</li> </ul> </div> </div> </div>

Germany Berlin Berlin

<div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <ul> <li>Developed the Global Learning & Development Portal, featuring employee interviews and knowledge-sharing resources.</li> <li>Promoted updates and events, enhancing visibility and employee participation.</li> <li>Reported and resolved issues on learning platforms, ensuring user satisfaction and system functionality.</li> <li>Supported trainee programs, onboarding initiatives, and mentorship programs to foster employee development and retention.</li> </ul> </div> </div> </div>

Germany Brandenburg Frankfurt (Oder)

• Delivered high-quality customer service, managing orders, requests, and conflict resolution in a high-pressure environment. • Ensured order accuracy and compliance with quality standards, contributing to increased customer satisfaction scores. • Collaborated in teams to maintain efficient operations during peak hours.

China Taiwan Taoyuan

<div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <ul> <li>Coordinated over 40 publicity events for national education reform, ensuring the consistency of information and executions.</li> <li>Managed efficient communication between local partners, officers, accountants, and directors, ensuring timely smooth decision-making.</li> <li>Organized meeting schedules and business travel arrangements for directors, optimizing workflow and logistics.</li> <li>Conducted budget planning and invoice accounting for projects, ensuring accuracy in financial documentation and compliance with reporting requirements.</li> </ul> </div> </div> </div>