客户服务和物流协调员（美国俄亥俄州）

年薪6w美金

Gushen America成立于2016年，是一家大豆蛋白供应商，在俄亥俄州希思设有办事处和仓库。

主要职责：

• 负责进出口、库存控制和物流管理。
• 支持和解决任何库存控制问题，如处理虫害防治和公用事业公司。
• 及时处理电子邮件工单查询，并向相关/关心的团队成员提供相关反馈
• 生成统计数据，包括所有库存盘点表/报告以及有关库存查询和解决表的信息。
• 监控和分析仓库数据，并生成库存或销售报告或报表
• 盘点库存时进行库存维护，并立即向库存控制主管报告有关库存的任何问题
• 确保仓库大楼的所有日常工作及时高效地完成。
• 与仓库相关的外部供应商（如虫害防治公司、公用事业公司、总承包商）进行专业合作。
• 在部门/仓库内保持高标准的内务管理
• 根据经理的要求，为同事提供培训和支持
• 遵守有关工作场所健康和安全的既定政策和程序
• 遵守与角色相关的设备和材料的正确使用和保养程序
• 追求个人技能和知识的发展，以有效地履行职责
• 与经纪人协调进口产品的清关。
• 能够通过电子邮件、电话和实时聊天解决大多数客户服务问题

要求：

• 熟练使用MS Office和/或数据库
• 学习和提高所需技能的能力和动力。
• 高度重视细节和准确性
• 指导和监督能力
• 要求大学学历

优点：

• 基本工资
• 健康和牙科保险
• 401K

工作类型：全职

日程

• 8小时轮班
• 周一至周五

教育：

• 大专及以上学历

经验：

• 叉车操作（首选）

语言：

• 英语和
• 普通话优先

远程工作：否

Customer Service and Logistics Coordinator (Ohio, USA)

Annual salary of 60000 US dollars

Founded in 2016, Gushen America is a soy protein supplier with offices and warehouse in Heath Ohio.

Main responsibilities:

• Responsible for inbound-outbound, stock control and logistics management.
• To support and resolving any inventory control issues, such as dealing with pest control, and utilities companies.
• Process email ticket queries in a timely manner and provide relevant feedback to team members related/concerned
• Produce statistical data to include all stock count sheets/report and information regarding stock query and resolve sheets.
• Monitor and analyze warehouse data and produce inventory or sales reports or statements
• Carry out stock maintenance when counting stock and report any concerns regarding stock immediately to the Stock Control Supervisor
• Ensure all daily duties in the warehouse building are completed in a timely and efficient manner.
• Professionally work with outside vendors related to warehouse, such as pest control company, utilities company, general contractor.
• Maintain high standards of housekeeping within the department/warehouse
• Provide training and support to colleagues as required by your manager
• Adhere to stated policies and procedures regarding health and safety in the workplace
• Adhere to procedures regarding the proper use and care of equipment and materials associated with the role
• Pursue personal development of skills and knowledge in order to effectively perform the role
• Coordinate with broker for custom clearance of import products.
• Being able to field the majority of customer service inquires by emails,phones and live chats

Requirements:

• Good computer skills on MS Office and/or databases
• Ability and motivation to learn and to improve the skills required.
• High attention to detail and accuracy
• Ability to direct and supervise
• College degree required

Benefits:

• Base Salary
• Health & Dental Insurance
• 401K

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• College degree or above

Experience:

• Forklift operation (preferred)

Language:

• English and
• Mandarin preferred

Work Remotely: No